FAQs

Frequently asked questions :

Are you and your cleaners fully insured?

Certainly! All our cleaners are fully insured in an unlikely event that something happens to them while working on your premises, likewise if something happens to your property you would be fully compensated for the damage caused.

Can I leave my keys with my cleaner?

It is a matter of an agreement between you and your cleaner, we don’t have daily contact with all of our cleaners so can’t guarantee for any inconvenience caused.

Can you provide the same cleaner each time?

If you book a regular service, weekly or fortnightly, with the individual cleaners or teams, we will send the same cleaner every time

How do I know your cleaners are trustworthy?

All our cleaners go through a face to face interview, and are background and reference checked. We would never compromise your safety and confidentiality

How do I book a cleaning?

Easiest way to get the fastest quote and make sure you get your booking promptly is to call us on: 01 565 4143 or alternatively contact us at info@dubsparkle.com or Facebook.

I don’t want to book online, what do I do?

No problem, you can reach us on: 01 565 4143 or via email at: info@dubsparkle.com. Send an enquiry through our booking form on our website and we will get in touch as soon as possible

Do I have to pay by card?

You can pay either by card or bank transfer.

How do I change/cancel my booking?

If for any reason you want to change or cancel your booking, please make sure to call us 24 hours prior to service agreed and there won’t be any cancellation charges.

When will you charge my card?

After the first service, we will call you for feedback and check if everything was satisfactory. If we do not get feedback we will charge you within 72h

What types of service do you offer?

We provide regular individual or team home cleaning service, deep cleaning, office cleaning, end of tenancy cleaning, after builders cleaning, as well as window cleaning, oven cleaning and carpet cleaning services to the highest standard and attention to detail!

Are you registered for VAT?

We are VAT registered and the VAT is 13.5%.

Do you perform post-construction cleans?

Certainly, we can arrange to clean your premises after construction work was done.

What areas do you cover?

We cover Dublin city, including most of South and North Dublin, Donaghmede, Bayside, Sutton, Howth, Malahide, Portmarnock, Donnybrook, Rathmines and many more locations in Dublin County. Contact us anytime to find out if we can clean your premises and make them a comfortable and pleasant place to spend time in.

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Contact Information

Dubsparkle Limited,
72 Saint Donaghs Road,
Donaghmede,
Dublin13.

Call: (01) 565 4143
Call: (087) 340 0932
Email: info@dubsparkle.com